On-demand remote support
Troubleshoot a remote computer through ad-hoc or on-demand remote sessions with no prior installation. Invitees can also join a session through an email invite.
Unattended remote access
Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options available. Assist supports both Windows and Mac.
Voice and Video Chat
Interact with your customer and resolve issues faster by connecting to them on a voice or video chat during a remote session.
Multiple Monitor Support
Navigate between any number of monitors connected to the remote computer via the remote access software. Assist automatically detects active monitors in use.
File transfer during a live session will help you send updates, patches, or any type of file to the remote computer. Transfer is completely secure with SSL 256-bit AES encryption.
Reboot and reconnect
Remote assistance tool allows technicians to reboot any remote desktop with a single click and reconnect to the session without losing control.